top of page
Search

Conditional Access in Entra ID: Balancing Security and Productivity

In today’s hybrid work environment, securing access to corporate resources without disrupting user productivity is a delicate balance. Microsoft Entra ID’s Conditional Access (CA) policies provide the flexibility to enforce security controls based on real-time context.


What is Conditional Access?

Conditional Access is a policy engine that evaluates signals—such as user identity, device health, location, and risk level—to determine whether to allow, block, or restrict access to a resource.


Core Policy Elements

  1. User and Group Targeting

Apply policies to specific users, groups, or roles. For example, enforce stricter controls for admins or finance teams.

  1. Cloud App Control

Specify which apps the policy applies to—like Microsoft 365, Salesforce, or custom apps registered in Entra ID.

  1. Conditions -- Trigger policies based on:

    • Sign-in risk (via Microsoft Defender for Identity)

    • Device compliance (via Intune)

    • Location (e.g., block access from outside trusted countries)

    • Client app type (browser vs. mobile app)


  1. Access Controls -- Decide what happens when conditions are met:

  • Require MFA

  • Block access

  • Require a compliant device

  • Use session controls (e.g., read-only mode)

  • Use Cases

  • Enforce MFA only when users are outside the corporate network.

  • Block access to sensitive apps from unmanaged devices.

  • Require compliant devices for accessing financial systems.


Why It Matters

Conditional Access is a cornerstone of Zero Trust security. It ensures that access decisions are dynamic and risk-aware, reducing the attack surface without frustrating users.


Need Help?

Our Microsoft specialists at CompleteMSP can assist you in making the right choice for your identity needs.


📞 Contact us today:

- Phone: 256-684-8083

bottom of page